A technology company was opening its first office outside of the United States, establishing a new Toronto workplace for approximately 50 employees operating within a hybrid work model. The project brought together a complex mix of workplace environments including executive and open work areas, meeting rooms, a town hall, kitchen, phone booths, lockers, and integrated planting while maintaining a cohesive design language established by the interior design team. As the furnitu

As the company grew, its operational processes became increasingly complex. Project information, purchasing, installations, and invoicing were being managed through separate workflows, making it difficult for teams to maintain a clear understanding of what was happening, who was responsible, and what required attention next. The challenge wasn't a lack of information it was a lack of visibility and connection between processes. The existing Asana environment presented an oppo

A recurring communication gap existed between the business development team, responsible for securing new projects, and the project consultant team, responsible for executing them. During client meetings and on-site consultations, additional requirements and opportunities could emerge that weren't consistently captured or transferred to the execution team. This created gaps in project scope, increased back-and-forth communication, and made it more difficult to develop compreh

Independent service providers operating from small <300 sq. ft. suites faced a common challenge: the spaces looked like spaces, but they didn't look like businesses. Located within a building made up of builder-grade rental suites, each business had limited opportunity to differentiate itself from the next. The lack of visual identity made suites difficult to find, harder to remember, and disconnected from the experience each business wanted to provide. For these service prov